How can we help?

Find answers to common questions or get in touch with us directly. We're here to make your experience great.

Get in touch

Have a question, found a bug, or need help with your account? We'd love to hear from you.

support@thepetpursuit.com

We typically respond within 24-48 hours.

Frequently asked questions

What is Pet Pursuit?

Pet Pursuit is a comprehensive dog breed encyclopedia with gamified learning. Explore 219 breeds organized by AKC groups, play daily trivia, earn badges, and compete on leaderboards.

How do I create an account?

Open the app and tap "Sign Up" on the login screen. Enter your email address and create a password. You'll be guided through setting up your username and choosing a plan.

What's included in the free plan?

Free users can browse dog breeds starting with letters A through C, use basic search filters, and play daily trivia (progress is not saved). To unlock the full breed library (D–Z), advanced filters, the Breed Finder Quiz, favorites, sharing, AI chat, breed identification, and leaderboards, upgrade to a premium subscription.

How do I manage my subscription?

From the Home screen, scroll to the bottom and tap your account area to open your Account page, where you can view and manage your subscription. If you subscribed through the App Store or Google Play, you can also manage billing directly through your device's subscription settings.

How does daily trivia work?

Each day, a new set of 5 trivia questions about dog breeds is available. Answer questions, earn points, and climb the leaderboard. Your streak grows with every consecutive correct answer. Premium subscribers can save their progress and compete for top spots.

What are badges and how do I earn them?

Badges are achievements you earn by completing milestones — like playing a certain number of trivia games, maintaining streaks, or reaching score thresholds. Check your Trophy Room on the Trivia page to see your collection and progress.

Can I use Pet Pursuit offline?

Yes. Breed information is cached for offline access after your first visit. However, features like daily trivia, leaderboards, and AI chat require an internet connection.

How do I delete my account?

From the Home screen, scroll to the bottom and tap your account area to open your Account page. Scroll down to find the account deletion option. This will permanently remove your data, cancel any active subscriptions, and cannot be undone.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.